Frequently Asked Questions
When are caregivers available?
Our team will work with individual clients to schedule your caregiver visits. This ensures that you’re getting the help you need when you need it.
I live in a different state and my elderly parent needs a caregiver to help around the house. Can a caregiver clean their home?
Resilience caregivers can help with light housekeeping duties to help maintain quality of living, such as tidying clutter, sweeping the floor, wiping countertops, and doing dishes.
Note: Any type of deep cleaning is not part of our services. Please contact a professional cleaning service for house cleaning.
What type of services do you provide?
Our caregivers are highly skilled and trained to help with a variety of needs for seniors and older adults ranging from personal care, housekeeping, and companion care. Please visit our Services page for more information.
How much do you charge for services and what types of payment do you accept?
Home care services can be paid for out-of-pocket and/or may also qualify for coverage under your long-term care insurance plan. If you have specific fee or payment related questions, please call our office at (630) 236-8800.
Can a caregiver drive my loved one to medical appointments or to run errands?
At this time our caregivers are unable to handle transportation of clients. We can escort clients to the store through walking or public transportation but cannot drive them.
I need to pick up my medication. Can a caregiver pick up my prescription?
We cannot pick up a client’s medication but we can assist with coordinating the delivery of medication to your home and medication reminding. The delivery option is available at many major pharmacies.
I would like to hire a caregiver for some weekdays and/or weekends when I need a break from taking care of my loved one. Is there flexibility in scheduling a caregiver when I need time off?
Yes, we work with our clients on scheduling days and times that meet your needs. Please give us a call at (630) 236-8800 so we can discuss availability.